5 Core Principals to Successfully Manage a Labour Dispute
PLAN NOW
Business continuity is most effectively achieved through proper advanced planning and risk analysis. Knowing the risks and taking steps in advance to mitigate the dangers is the responsible action taken by a leadership that understands the high cost of business interruption and downtime.
CLEARLY COMMUNICATE
A broad perspective is critical for decision making in times of crisis. Clear, open lines of communication - from the boardroom to the front line and back - is not only dependent upon management's commitment, but also on the skills and ability of the external service provider.
PARTNER IN ADVANCE
Choosing external support services prior to a crisis ensures corporate and brand integrity. Conducting thorough due diligence of labour dispute management partners as part of the advance planning process ensures strategic and tactical execution that supports corporate and brand values.
EVALUATE
The ability to build on experience is achieved through proper evaluation. Once the dispute has been resolved, it is essential to analyze successes and challenges met, in order to benefit from the experience and better prepare for potential future labour issues.
DO YOUR HOMEWORK
Accredited labour dispute management partners reduce liability, as well as corporate and executive risk. Ensuring that external support service partners are licensed, fully-insured and use only highly skilled and trained personnel is critical to your success.